Shipping Policy

At Clean Health, we're committed to delivering your products quickly and safely. This shipping policy outlines our procedures for processing and delivering your orders.

Processing Time

All orders are processed within 1-2 business days (Monday through Friday, excluding holidays) after receiving your order confirmation email. Orders placed after 12 PM EST may be processed the following business day.

Shipping Methods and Delivery Times

Clean Health offers several shipping methods to meet your needs:

• Standard Shipping: 3-5 business days
• Expedited Shipping: 2-3 business days
• Express Shipping: 1-2 business days

Please note that these are estimated delivery times and do not include processing time. Actual delivery times may vary depending on your location and other factors.

Shipping Rates

Shipping rates are calculated based on the weight of your package, delivery location, and the selected shipping method. The exact shipping cost will be displayed during checkout before you complete your purchase.

International Shipping

We currently ship to the United States, Canada, and select international destinations. International orders may be subject to import duties, taxes, and customs clearance fees, which are the responsibility of the recipient.

International shipping times vary by destination but typically range from 7-14 business days after processing.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order by clicking the tracking number in the email or by logging into your account on our website.

Temperature-Sensitive Products

Some of our products, particularly certain peptides, require special temperature-controlled shipping. These products are shipped with appropriate insulation and cold packs to maintain their integrity during transit.

For temperature-sensitive products, we recommend selecting expedited or express shipping options, especially during hot summer months.

Shipping Restrictions

Due to regulations, some products may not be available for shipping to certain locations. Any shipping restrictions will be noted on the product page or during checkout.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact our customer service team at support@cleanhealth.com within 48 hours of the delivery date (or expected delivery date for lost packages).

Questions About Shipping

If you have any questions about our shipping policy or the status of your order, please contact our customer service team at support@cleanhealth.com.